Frequently Asked Questions

Zac is an AI agent built into your accounting system. He drafts your entries straight from your documents, with the documents attached, checks expense claims, and flags problems against IRAS rules and SFRS(I). And you can ask him anything about your numbers.

No. Everything Zac prepares is a Draft — nothing reaches your accounts until you confirm it. Zac can’t change settings, the chart of accounts, users or permissions, and everything he does is recorded in the audit trail. More on security →

Zac does the legwork: he matches your bank statements to invoices and bills, drafts the missing bills and accrual journals, and flags anything that looks wrong before you close the month. Then he prepares your management report in Excel, or this month’s results in a copy of your own template — with an in-depth analysis.

Yes — Zaccount manages your inventory and warehouses and links it all to your accounting. Goodbye to dual systems and endless paperwork: move your operations over, and your stock value always equals the Inventory account in your ledger, at any date. More on inventory management →

Easily — we do the heavy lifting with you. Your chart of accounts, contacts, items, stock and opening balances come straight in from your old system’s reports, and Zac gets you ready for Zaccount. More on moving to Zaccount →

No. Zac is built into Zaccount — open him from any screen, and he works with the records you’re looking at.

PDFs, photos of receipts, Excel and CSV files, contracts and bank statements — up to 300 pages in one supplier-bill file.

Anyone in your company you give a Zac seat to. Everyone else uses Zaccount as normal.

FIFO and weighted average. Purchases in other currencies are costed in Singapore dollars, and every reversal puts back exactly the cost it took.

Yes. Stock is held per warehouse, with transfers between them, and reports by warehouse.

Stock valuation as at any date, count adjustments with reasons, and write-downs to net realisable value — all in the system, all tied to your ledger.

By percentage of completion: billing is held in Deferred Income and costs in work in progress, then recognised together as the job progresses. Completion is measured by cost incurred against the budgeted cost — the cost-to-cost method under SFRS(I) 15.

Yes — a Cost Adjustment splits it line by line, each line capped at what’s left of the original entry.

Revise Budget records the new figure and keeps the history; the budget can’t be set below the cost already spent.

A variation order becomes its own quotation and project, linked to the original, so its revenue and cost stay clear.

Yes — each piece of equipment has its own line, frequency and fee per visit.

Only the jobs assigned to them, with no fees or billing. They sign off visits and add photos from their phone.

Mark it Not serviced with a reason. That line isn’t billed, and the reason stays on the record.

Renew keeps the contract number and records the new term’s dates, fees and PO; past terms stay on the contract.

Yes — the claim form works on a phone, and each line takes a photo of its receipt.

No. Zac reads the receipts and leaves notes for the approver; the approver decides, and finance posts.

Each line carries its tax code. A posted claim’s claimable GST goes to Input Tax and into the GST report; disallowed GST stays in the cost.

Yes — a claim can be for a project or a contract, and its cost lands on that job when it’s posted.

From any bank account in your base currency, one at a time or several together, or through Airwallex. Reconcile matches the bank line to the claims it paid.

In Singapore — your books, files and sign-in data — and backed up daily.

No. Each company’s books are kept separate, and access is given company by company.

No. It’s written by the database itself, which refuses any edit or deletion, and it can’t be switched off.

No. Zac is powered by Anthropic’s Claude, and under Anthropic’s commercial terms your data is not used to train AI models.